A climbing gym website where people can actually book online.
No more answering the same availability question by phone every evening. The timetable is yours, the booking too.
I opened 40 climbing gym websites, one by one.
Climbing walls and bouldering centres, across Spain, the UK and Ireland. Not a survey: 40 websites I opened myself, phone in hand, trying to book a climbing session the way any customer would on a Tuesday night.
No online booking at all
Just a phone number or a contact form. A wall fills up by time slot and capacity: if booking means a call during office hours, the customer tries the gym down the road instead, the one with a working button. On one wall's site, the Book Online button led straight to a 404.
The website looked abandoned
A footer still stuck in 2022, opening hours from two seasons ago, a price list that no longer applies. One site didn't mention a single price across four pages. For a place people trust with their safety, a neglected website plants doubt before anyone walks in.
Paying commission to an outside booking platform
The booking works, but it lives somewhere else: every pass or session pays a cut to a third-party platform, and the capacity and customer data aren't yours either. If the terms or the price change, you find out after it's done.
I count all 40, including the ones that were fine. Without them the numbers would lie. This sample comes from the same audit of small-business websites, opened one by one.
What a climbing gym website should have
None of this is exotic. It's what someone expects before booking a climbing session, and almost nobody has it.
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01
Booking that actually works, not a button that leads nowhere
The customer picks a slot and pays or reserves it right there, on your site. No commission handed to an outside platform for every pass. Keep a listing elsewhere if it brings you people, but stop being the gym where the booking button is broken.
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02
Capacity control per time slot
Each session has a limit, and the site stops offering spots once it's full. No overbooking the wall, no two groups fighting over the same routes at the same time.
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03
Instant confirmation for the session booked
The customer gets confirmation the moment they book. It's what cuts down the empty slots nobody flags until the day itself.
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04
Real prices and hours on the site, not hidden behind a call
Day passes, memberships and gear hire, updated and readable on a phone. Not a PDF from two seasons ago, not a single page with no price on it at all.
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05
Actual text about what people ask before they come
Whether a belay test is required, if gear hire is included, whether there are courses or just open access, how to get there and where to park. Written as text, not locked inside an image nobody can read on a phone.
What it costs
The same prices published on the main page. No monthly fee and no commission per booking.
Simple website
With whatever system your business needs: bookings, appointments, or whatever it takes.
A website you can edit yourself
Your own panel: change text, prices and photos without calling anyone.
Changes whenever you need them
First hour 50 €. Each one after that, 35 €.
Seasonal check-up
Before summer, before Christmas. You decide when.
Always a one-time payment. No monthly fee, no contract, no commission.
How this works
- 01
You message me
Your website address and a couple of lines.
- 02
I'll tell you what's wrong
I open your site, look at it the way someone booking a climbing session would, and tell you what I'd do. No obligation.
- 03
Fixed price
In writing. If it doesn't work for you, you owe nothing.
What people usually ask me
Can I sell day passes and membership bookings without paying a platform commission?
Yes. The sale happens on your own site and the money is entirely yours, with no percentage handed to an outside platform for every pass or booking. Keep a listing on other platforms if they bring you new people, but you stop depending on them to sell.
Can I cap how many people book a time slot?
Yes. You set the maximum per session and the site stops offering spots once it's full. No overbooking the wall, no two groups fighting over the same routes at the same time.
Does the booking system sync with the till or door control?
It can be linked to whatever you already use at the door, so a booked session gets validated automatically instead of being ticked off a list by hand. It's tested in front of you before anyone signs off on it.
What happens to customers' data?
Only the minimum gets collected: name, contact details and the session chosen. The data goes to your site and your inbox, not to a middleman platform, and the legal side is agreed in writing before we start.
Send me the address and I'll take a look.
I'll get back to you within 24 hours. If you'd rather call: 617 575 495.
Same thing, other trades
- Climbing gyms (you are here)
- Outdoor activity booking
En español: webs para negocios pequeños.